Complaints Resolution and Appeal Procedures
06 March 2024
Procedures relating to complaints from globalCOAL’s Market Members and other non-retail customers
Please see the following documents and statements:
06 March 2024
Procedures relating to complaints from globalCOAL’s Market Members and other non-retail customers
06 December 2023
globalCOAL's most recent statement on compliance with IOSCO Principles for Financial Benchmarks.
28 April 2023
A list of the index-linked products brokered by globalCOAL and the associated settlement basis and RSS
13 May 2021
Pillar 3 Disclosure
09 October 2019
A list of ISDA instruments as referred to in the globalCOAL Usage Agreement
18 December 2017
Rules applying to EFP transactions executed through the globalCOAL trading platform
18 December 2017
FCA Compliance Notice